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More hours of sleep could be better for your career than extra work

August 27th 2014

Working harder can only get you so far. Recent brain research explains why sleep is so vital, and why being well-rested just may be back in style.

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Admiral McRaven to Become Chancellor of U Texas System at Record Salary

August 21st 2014

Admiral William McRaven, head of the U.S. Special Operations Command, will be the next chancellor of the University of Texas System – and earn a record salary.

Mar-Tech-150

We’re Not Digital Marketers, We Market In a Digital World

August 19th 2014

Live from Boston – I’m posting just some of the highlights from the first day of Scott Brinker’s Marketing Tech Conference. Get the latest from Scott Brinker, Laura McLellan, Mayur Gupta and Paul Roetzer.

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Hapless Airport Advertising Reaches New Heights with Boston’s Convention and Visitors Bureau

August 1st 2014

Boston, a city based on on imagination should be fun to promote. Rather than swinging for the stands, my local CVB has made a perplexing bunt of an advertisement now appearing at Boston’s Logan Airport.

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Tantrum Over Irrelevant Facebook Research Reveals Gaping Digital Naivety

July 3rd 2014

The media tantrum complex — those who fill continuous air time with breaking news and acrimony have no incentive to point out that the findings of Facebook’s controversial research suggest how little influence its newsfeed really creates, and how flimsy this research is in the first place.

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Supreme Court Sides with Individual Rights on Harris v. Quinn and Hobby Lobby

June 30th 2014

After watching a string of technology focused rulings last week, its today’s pair of conventional cases that has my interest. Today’s 5-4 rulings protect individual rights to associate to exercise religious conscience – in ways which limit the influence of unions and the universality of the Affordable Care Act.

ISITE-Personalization

Free Webinar: Digital Personalization – Tues. June 10 w/ ISITE Design

June 8th 2014

One key benefit of digital data is that it can be put to work to personalize digital visitor experiences. Three members of ISITE Design will share their insights on planning personalized digital experiences on a free webinar this Tuesday, June 10. (I work for ISITE — and am proud to share the work of my awesome colleagues.)

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Cleveland Clinic Empathy + Innovation Summit: Five Patient-First Forces to Fix Healthcare

May 28th 2014

Here are five macro-changes that are starting to driving systemic innovation in healthcare. Making empathy, design, medicine and business intersect for better value, outcomes, and patient experiences.

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Google’s “Trust Issue” Isn’t Good vs. Evil – Ask the Clients and Staff Who Fear It Most

April 25th 2014

Evil or not, Google is fearsome. Its staff, Priceline, Expedia and TripAdvisor know this. Sure they still work with Google. That’s the point — we’re most vulnerable to those we depend on and perhaps already trust too much.

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News Three Count: The End of America as the Internet’s “Mac Daddy”

March 16th 2014

Taken together, this week’s news shows how the Internet is moving toward a more international “multi-pole” system of of influence, rather than the “America in the Middle” arrangement that has been its history to date.