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COVID19 is Trump’s Chernobyl

May 23rd 2020

HBO’s Chernobyl miniseries has glowed with an unexpectedly long half-life for me. It illustrates the political and cultural rot that comes when people believe that truth must align with their leader’s wishes. It’s been echoing for me as a cautionary parable applicable to President Trump’s response to the Coronavirus.

Connecting healthcare marketing experiences after COVID19

May 19th 2020

If you love at-scale healthcare marketing, content strategy, and the idea of making life after COVID19 more innovative and productive — then you’ll want to join me with Derek Phillips and Jeff Cram from PK on next week’s eHealthcare Strategy webinar.

The week healthcare stopped being a punchline: America’s business visionaries flail reinventing the most demanding industry

May 15th 2020

Dr. Atul Gawande will leave his role as CEO of Haven, a joint venture of Amazon, Berkshire Hathaway, and JP Morgan. We take a look why Haven’s had slow going, and what this means for incumbent healthcare teams and their role as change agents.

Fast Friday video fly-over: how hospital websites have responded to COVID19

May 8th 2020

If you’re interested in price transparency, telemedicine, chatbots, content hubs or multilingual marketing — then you’ll want to take a few minutes to get this accelerated update on these leading sites.

Dr. Roy Schoenberg, CEO of Amwell: 2020 is the year telehealth will mobilize healthcare

May 3rd 2020

Have you heard The Pioneer Institute’s new podcast Hubwonk? Their interview with Dr. Roy Schoenberg provides an insider’s view on the explosive adoption of telehealth over the last two months, and policy and service design opportunities to make it an important dimension of care.

Telemedicine will help healthcare heal after Covid19’s reckoning

April 26th 2020

This painful time is also ripe for innovation, I believe that it is from these roots that telemedicine will emerge to make healthcare better and more accessible. This is also an update on my realist view of the damage to lives and the global economy for the year or more we expect to be battling the coronavirus.

AI Chatbots Join the Frontline of COVID-19 Triage: Conversational Interfaces Speed Care

April 11th 2020

With each day, more health systems are deploying these conversational interfaces, turning the CDC’s COVID-19 guidelines into interactive experiences that help provide a desperately needed buffer between the sick and frontline hospital workers.

Human factors make voice interfaces digital healthcare’s next big shift

March 30th 2020

Voice interfaces are beginning to take their place in healthcare, offering continuous, easier engagement for providers and patients. These human factors frame this channel’s unique benefits and requirements.

Everything will be fine, unless something foreseen happens – risks and growth in the era of Covid-19

March 28th 2020

Covid-19 may both be the cause to change parts of life that have been overdue for a rethink, and the start of a Malthusian catastrophe. What big changes do you think coronavirus will cause?

Investors have nowhere to hide — but here are some starting points

March 19th 2020

Sure investors seem to have no safe place to park there wealth, as is illustrated in a handful of charts. But you have options, I suggest two of them here….and a wonderful WSJ newsletter to give you economic insights as well.