January 24th 2025
Given new broad Presidential immunity, and that President Trump will never face voters again, what if anything restrains him from pursuing his self-interest openly and exclusively? Trump’s inauguration, diplomacy, cryptocurrency advocacy and blanket pardons to January 6th rioters show the aggregation of wealth and extra-judicial power is his first order of business.
January 20th 2025
A unanimous ruling by the US Supreme Court is a tip-off that more is at stake in forcing privacy standards on TikTok than nationalism, political tribalism or a love of cat videos. Here is my case in support of forcing the sale of TikTok to an entity which can credibly promise user privacy and adherence to US law.
July 15th 2024
I started out trying to understand a fraudulent fundraising appeal sent to my mother-in-law, found my way to their federal filings and eventually to Richard Viguerie, America’s Founding Father of Fundraising Grift. What did *you* do on your summer holiday?
April 27th 2024
This week, protests and police actions swept campuses across the US, but these seem more focused on addressing campus issues than stopping war or casualties. And why Gaza rather than Ukraine? I try to make sense of this all as it happens.
August 13th 2022
This week the GOP issued a fatwa to violently oppose the FBI. From former President, to official and media the call was amplified, in a party which has waited for generations to ‘use the guns’. This isn’t random; it is not hidden, and its not over.
February 20th 2022
In the tulip mania of the 1600s, there were at least real bulbs. The weakness of conventional URLs being recorded in the blockchain, is that these links are more like maps to where some of those expensive bulbs might still be buried, if they where ever really of value at all.
August 26th 2021
Over the last few months I’ve been working with our healthcare team to help clients think about customer loyalty, trust, and the ways brands earn this and measure their progress. This is likely the start of a few posts to our work on this.
July 18th 2021
Each year the line-up of talented customer-centric leaders who teach the Rutgers mini-MBA and Customer-Centric Management just gets better. There are nine of us this year – making it more like a conference than a class.
March 24th 2021
If you’re scratching your head about the digital tokens (NFTs) that are being used to buy $33,000 tennis shoes and 60 million dollar digital art pieces you’re not alone. Here is a quick take on what they are, where they can go wrong, and what this says about life on the road to pandemic recovery.
March 8th 2021
Roblox should be on your radar as a force in culture, creativity, and consumerism. Its direct listing IPO, scheduled for Wednesday, shows how highly relevant companies don’t need a flood of promotional dollars to position themselves as valuable brands.
The future of digital experiences will be built by strategists who grasp the full array of emerging business, social, and technical models. Specialties in user experience, branding, application design, and data science are laying the foundation for richer user experiences and business models breakthrough products and revenue based marketing.
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