Blog Archives

The long winter of Russia’s economic failure

December 21st 2014

When Russian bankers met Monday night and decided to raise their interest rates to 17% in a surprise move, it was the equivalent to a yelled message in which the only word one can understand is “run”. No further interpretation is needed.

Global forces drive digital business and Amazon readies to join the travel biz

November 23rd 2014

Google reconsiders doing business in Chiga, and the EU wonders aloud about breaking Google up. Amazon readies to enter the travel biz, US TV focuses on shows that translate globally, and Netflix pursues the “old people” demographic.

Amazing times for Amazon, Alibaba, Hasbro — plus robot legs as a growth industry

November 15th 2014

It was an unexpectedly sweet week for ecommerce, thanks to an unexpected gift from House Republicans and single people in China. We also saw a bold content play with Hasbro courting DreamWorks, and an even bolder move of an auto parts manufacturer re-inventing its self as an innovative maker of robotic legs.

When is a GOP candidate like a wedding dress?

October 21st 2014

When we talk about “killing good ideas” this ad by the College Republicans should be exhibit A. Its a clever premise, but it does more harm than good even before the scathing counter-parody by Steven Colbert.

Digital Innovation Puts Us All In the Software Business

September 29th 2014

No matter what else you may do, if you rely on digital technology – and who doesn’t – then you are in the software business too. And this carries implications for your business as it grows today — and in how this software gets updated and iterated in the future.

Alibaba IPO Solidifies US / China Tech Duopoly

September 20th 2014

The world’s second most valuable Internet firm made its market debut yesterday. The ten most valuable tech companies are now close to evenly split between the US and China, setting up a possible duopoly between the business ecosystems in the two countries.

Ads by Enterprise, Comcast and MBTA show disregard for customers

September 7th 2014

Advertising is a merging of customer experience, public relations, and art. But rather than ennobling clients, these brands have ads that suggest their clients are perhaps a bit lacking. Our clients are sub-standard, so is our reward programEnterprise’s customer experience is a one I hold up as an example at conferences on service design, but […]

More hours of sleep could be better for your career than extra work

August 27th 2014

Working harder can only get you so far. Recent brain research explains why sleep is so vital, and why being well-rested just may be back in style.

Admiral McRaven to Become Chancellor of U Texas System at Record Salary

August 21st 2014

Admiral William McRaven, head of the U.S. Special Operations Command, will be the next chancellor of the University of Texas System – and earn a record salary.

We’re Not Digital Marketers, We Market In a Digital World

August 19th 2014

Live from Boston – I’m posting just some of the highlights from the first day of Scott Brinker’s Marketing Tech Conference. Get the latest from Scott Brinker, Laura McLellan, Mayur Gupta and Paul Roetzer.