Design & User Experience

Join me for a quick free webinar, Tuesday December 10th

December 9th 2013

The nice people at the Online Marketing Institute have asked me to give a rocket fast webinar on ISITE Design’s approach to digital strategy. Details and a the free registration link for friends of UsefulArts are this way.

Four Beautiful Tools to Keep You Poised

September 26th 2013

Welcome to my Quick ‘n’ Dirty Fall edition of digital tools to make it easier to be awesome. These just keep coming up in conversations with friends who ask about managing priories and projects, great design, and making ideas visual. I’d love to hear what tools you like – and if you’ve used any of these.

Andrew Schwint and Michael Flint: The Power of Design Thinking

May 23rd 2013

Andrew Schwint and Michael Flint recently spent an evening sharing their design insights with graduate students at Northeastern University.. I hope their insights will trigger your design thinking.

Best job ever? Usability Testing Bartender

February 21st 2013

I’ve seen the future of usability; it has a buzz on. Watch this funny video and grasp the genius of testing users under the influence. See why I want to be your bartender of usability testing.

Plow Me: Its Uber for Snow Removal

February 9th 2013

Hold the phone – the Internet has delivered another slug of civilized goodness: Plow Me. The best web apps change service model design, here’s how Plow Me sets out to do just that.

Companies with Top Customer Experiences Out-Score Super Bowl Advertisers

January 31st 2013

A quick look at revenue growth over three years shows that companies loved by their clients grew more than twice as fast as Super Bowl advertisers.

Want to See an Awesome App? (Congrats to ISITE on a big launch!)

April 26th 2012

The last 24 hours has been awesome ball soup cool.  It all started with the launch of Columbia sportswear’s very cool Portable Activity Log app. This free app builds on Columbia’s customers’ passion for adventure, by giving them and everyone else who joins in a free tool to collect and share news of your adventures. […]

Kittens & Pinterest: Does Your Marketng Have Minimum Viable Personality?

March 13th 2012

Just as these CAPTCHA kittens strike “fluffy adorable fear” in to the hearts of spambots, your brand can gain influence by showing its personality. Its as easy as counting cats.

Join Me for a Free Webinar: 5 Moves for Digital Success in 2012

December 12th 2011

Hey, it’s time we caught up! ISITE Design is sponsoring a free webinar in which I get to share the five things you need to do now to drive your digital business’ success. This has been an amazing year of working with great marketers around the world. I’m thrilled to have a chance to share […]

Tablets Change User Experience: Did You Just Bring Your iPad to Bed with You?

March 10th 2011

Just as the browser obsoleted AOL’s walled garden of content, the application experience is replacing the web page. And its about time…