Customer Experience Marketing

Please Give a Quick Vote Today for Experience Design

November 15th 2012

I’ve proposed hosting a discussion on Expererience Design which is subtitled: Customers Who Give a Damn Make Companies Win — and I’d appreciate it if you could give this a quick vote as a good idea, over here please.

Join Me for Disruptive Digital Discussions in Oregon, New Jersey & Massachusetts

September 25th 2012

October is always a huge month for conferences and learning – and I want to encourage you to come be part of these three exciting discussion about the future of digital strategy.

Amanda Palmer Won’t Settle for Less. Monitizing engagement is just the start.

June 24th 2012

Amanda Palmer’s Kickstarter triumph is awesome-ball cool, but it’s just the start. The real magic is what you can do with a business model based on fan love.

Two-Minute Video: Customer Experience Marketing & The Single Pane of Glass

February 27th 2012

Need to integrate the constantly growing number of digital marketing channels? Start with the Customer Experience. Here’s a nice two minute video by Web Innovation Nopw on an idea I spoke on about Customer Experience at the Online Marketing Summit in San Diego. Take a look.