Free Webinar Tuesday: Scoring Patient Experience On The Top US Hospitals’ Websites
You’re invited to join me with Jared Johnson of Phoenix Children’s Hospital — on a free webinar this Tuesday, at 1pm Eastern, which is sponsored by Connective DX.
The Society for Healthcare Strategy and Market Development (SHSMD) is hosting the event. And my co-presenter, Jared Johnson is an accomplished marketer and host of
The Health IT Marketer Podcast.
We’ll be discussing the state of patient experience on the websites of 15 of the best hospitals in the U.S. – and how competitive benchmarking can be used to help prioritize which site changes hold the greatest promise to better serve patients. As an accomplished frontline healthcare marketer, Jared will connect our findings to ways he has used baselining on customer experience for setting his own team’s digital roadmap.
The webinar with feature the first public research using Connective DX’s Hospital Digital Experience (HDX) Index. You’ll get a fly-over of state of digital play is among some of the most respected hospitals in the world, and ideas for improving customer experiences in any industry.
The future of digital experiences will be built by strategists who grasp the full array of emerging business, social, and technical models. Specialties in user experience, branding, application design, and data science are laying the foundation for richer user experiences and business models breakthrough products and revenue based marketing.
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August 31, 2020
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