Blog Archives

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The Market Basket strike: valuing people builds a brand

January 28th 2016

In this video from the Delight Conference, I pull out some stops to tell the story of Market Basket which has become one of New England’s most storied brands and a frequently cited case study in public relations, negotiation and designing for delight.

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Economic stress in the US may already have an epidemic health impact

January 20th 2016

New research from the National Academy of Science shows that over the last decade mortality rates have increased for middle-aged white American’s – accounting for as many as 500,000 new deaths caused by self-poisoning, liver disease and suicide. The researchers and I connect this to increased stress from economic decline and reduced life prospects among middle and lower earning families.

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GE move chould shift Boston from innovation cradle to capital

January 15th 2016

Boston’s about to become a company town. Though GE’s relocation to Boston brings a modest 800 new jobs (vs. 5,000 that GE business units already employ in Massachusetts) it will fill a HUGE gap in Boston’s business community — and be a new conduit for how Boston people seek to connect to the world.

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The Slants and That Washington Football Team: Why “offensive” trademarks matter

January 8th 2016

While this post touches on culture, freedom and offense – and of course dance music – its hero is buried in the story as I imagine he’d prefer. Ron Coleman’s writing and good spirit has been an occasional inspiration and benefit of working on this blog. Arguing on constitutional grounds is a long and heavy climb. Congratulations to Ron and The Slants. Any friends of Ron have special standing here. Cheers.

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Welcome to my world: John Travolta, Breitling, and random acts of branding

December 18th 2015

My friend Alan asked, “have you seen that watch ad with Travolta? There are so many real and inferred meanings in its hard to even know what its about.” Yep, from NASA to Idina Menzel, here’s a not too serious look at an ad we both have seen too much.

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WTF Politics: Trump, Sanders and Frustration in America’s Two Tier Economy

December 4th 2015

While this starts as thinking about unlikely outsider political candidates – I think its really about how work structures our world, and so that our values need to structure work. It touches on lifespan, your wealth, celebrity air travel even my mom. Your thoughts cordially invited! ;>

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Artless, slutty, orphan-hating ads in transit

November 10th 2015

Things can get crazy when ads end up on the subway. Here Suffolk University, Blue Cross and Bernie and Phyl’s all have put ads out there in ways that I suspect their print teams would have done more deftly.

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eZ Systems: Brooklyn soundtrack and innovative fun

November 2nd 2015

I’m thrilled to be back in Brooklyn with my friends at eZ Systems to lead a half day innovation workshop. To get fired up, I’ve mixed a playlist and shared some photos I took in the industrial zone around out very cool conference neighborhood. Take a look.

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Hillary Clinton’s testimony is a rorschach for all involved

October 24th 2015

The former Secretary of State’s testimony in Congress is like a national rorschach test – on to which journalists, readers and pundits seem ready to project their own narratives. As a public service, I’ve added helpful captions to explain what it would seem our former Secretary of State is being shown to say across a series of front pages.

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Follow Friday: James Gardner for insight and authentic good ideas

October 23rd 2015

Friday’s a great day for a cool person alert. Meet my long-time friend and colleague, James A Gardner, who rocks social media because he’s very much the same way there as in real life. Arctic adverturer, manderian marketer and helpful accessbile guy – he’s good to know in any medium.